Terms of Service
What you are buying, what we promise, and what we do not.
Last updated: August 8, 2026
These terms apply when you buy a campaign from Trigger Radius LLC, an Indiana limited liability company. Sections covering liability, warranties, and governing law are still being finalized with counsel and are marked below; the commercial terms — price, cancellation, refunds, and what we deliver — are complete and binding as written.
1. What a campaign is
You give us the address of a job you have finished. We build a list of the nearest single-family homes around it, print postcards carrying your business name and your message, and mail them. Each campaign gets its own tracking phone number and its own QR code, so the calls and scans it produces show up in your dashboard attributed to that campaign.
2. Price
A campaign is $999 for the nearest 400 homes. You may add more homes in increments of 100 at $150 per 100, up to 1,000 homes. The price is calculated and confirmed before you pay, and all amounts are in US dollars. Any sales tax that applies is shown at checkout.
3. Cancellation and refunds
An unpaid draft can be abandoned at any time and you owe nothing. After you pay but before your campaign is approved for printing, you can cancel for a full refund minus a $35 cancellation fee, which covers the address list and tracking number already purchased on your behalf. Once a campaign is approved and enters printing, payments are final — physical mail cannot be recalled. If something goes wrong on our side we may issue a goodwill credit at our discretion; credits are not cash refunds and expire twelve months after they are issued.
4. Approval and timing
Nothing is printed or mailed until a person at Trigger Radius reviews and approves it. There is no automatic approval. Once approved, pieces typically enter the mail within two business days and generally land within four to seven days after that, though delivery timing is ultimately controlled by the postal service.
5. What we deliver, and what we do not promise
We deliver a mailed campaign, not a result. We do not promise a number of calls, leads, jobs, or any amount of revenue, and nothing in our marketing should be read as such a promise. A campaign is treated as delivered once at least 80% of pieces are confirmed by the postal service; a small number of pieces are undeliverable in any mailing. In rural or sparsely populated areas there may be fewer qualifying homes than you ordered within the maximum radius we will search. In that case the campaign proceeds at the full price with the homes that exist — you are buying a campaign around your job site, not a guaranteed count of individual pieces.
6. Your content and your responsibilities
You are responsible for the accuracy of the job address you give us and for the claims you make in your postcard copy, including any offer, price, licensing claim, or guarantee. You confirm you have the right to use the business name, logo, and any images you supply. We may decline to print material that is unlawful, misleading, or that we reasonably believe would harm recipients or our print partners, and we will refund a campaign we decline before printing.
7. Homeowner requests
Homeowners can ask us to stop mailing their address, and we honor those requests across all campaigns from all contractors. This means the number of homes reached may be marginally reduced in areas where prior requests exist.
8. Liability, warranties, and governing law
These provisions are being prepared with legal counsel and will be published here before we begin accepting payments. We have deliberately not published placeholder language in their place. Until then, nothing on this page limits any right you have under applicable law. If you need these terms settled before purchasing, contact us and we will tell you where they stand.
Contact
Questions about these terms: barrett@triggerradius.com or (463) 218-2991.